FAQ

How does the BidBuddy work?

How does the BidButler decide when exactly to place my Bids?

Our BidButlers are instructed to be as frugal as possible when bidding. That?s why they wait until the last 10 seconds of the auction countdown to place your bids.

When there are two or more BidButlers set on the same auction, they duke it out there and then, placing all their bids immediately. This tit for tat battle means that the price and countdown both increase with each bid placed. (We do this so that bidders can easily see the auctions that will end soon unless another bid is placed). We have a few simple rules about how your BidButler can be used - just remember these when telling your BidButler when to bid:

How do I cancel a BidButler?

 Provided the auction hasn?t reached your BidButler?s ?Bid From? price, you can select the BidButler overview tab and cancel him by clicking the red cross.

Why did the auction end before my ?Bid To?price was reached?

To control the spending of your BidButlers, they are told to use no more bids than the ?Bids? value you assign. If he hits his spending limit then no more bids are placed, even if the current price is below your ?Bid To? value.